Overview
At CSS, we believe in finding the perfect balance between human development and technological innovation.
With over 25 years of experience, we have grown into a group of companies with a dedicated team of over 800 professionals. Our bespoke, purpose-built technologies enable us to provide tailor-made solutions for our clients, including contact center services, alternate legal services, robotic document management, and human development initiatives such as recruitment, training, and e-Learning. By combining the skills of our talented workforce with cutting-edge technology, we drive efficiency and effectiveness to deliver outstanding outsourced services.
Our Philosophy
By offering Tailor Made Solutions, our Clients get a complete end-to-end business solution without having to engage with multiple service providers. We strive to understand our Clients’ needs and implement solutions to overcome their problems through creating efficiencies and increasing revenue.
Because... we understand that your business has specific needs, we believe that 'the one size fits all approach' doesn't work... so... we tailor-make your solution, ensuring that your business needs are always delivered on.
Because... we understand that time is money and admin takes up both of these, we offer you a one-stop-shop, a complete business solution... so that you don't have to go to 10 places to get a lesser result.
Because... through developing your tailor-made solution, we will understand your business inside and out, we will be the best partner for all your credit solutions from start to finish.
Our Clients
Our industry expertise and extensive experience in collections and recoveries make us one of the largest outsourced service providers in the country.
Our client base includes renowned brands from the BFSI industry, and we are trusted with managing a book size of over R12 billion. With our end-to-end collections solutions and solid foundation of automated processes, systems, and solutions, we ensure that our clients’ needs are always met and their revenue is maximised.
Whether you are looking for comprehensive financial solutions, customer experience management, or robotic document management, CSS is your trusted partner in the BFSI industry. Contact us today to discover how we can help you achieve your business goals.
